This policy explains what information Safenest Wildlife Solutions LLC ("we", "us") collects through this website and when you contact us, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill in our online request form, we collect your name, phone number, email address, service address and the details you share about the work you need. We also keep the details you share when you call or email us.

Information collected automatically. Like most websites, our hosting and security providers record technical details when you visit, such as your IP address, browser type, device, the pages you request and the time of your visit. This is used to deliver the website and protect it from spam and abuse.

This website does not use advertising cookies or analytics tracking.

How we use your information

  • To respond to your request, prepare a quote and schedule work.
  • To send appointment reminders and other service messages about your request. If you also opt in on our request form, we may send you marketing emails or text messages; you can unsubscribe from emails at any time and reply STOP to stop text messages.
  • To provide our services and keep records of the work we do.
  • To answer questions and follow up on your request.
  • To protect this website and our business from spam, fraud and abuse.
  • To meet our legal and accounting obligations.

How we share your information

We do not sell your personal information or share it for advertising. We share it only with:

  • Service providers that run this website and our business for us, such as our website host and security provider (Cloudflare), the software that receives and organizes inquiries, and our email provider. They may use your information only to provide their services to us.
  • Authorities or other parties when the law requires it, or to protect our rights, property or safety and that of others.
  • A new owner if our business is sold or merged, who must handle your information as this policy describes.

Third-party services on this website

Our online request form is provided by Jobber, the software we use to receive requests and schedule work. What you enter in the form goes directly to Jobber, which handles it under the Jobber Privacy Policy. The form uses Google reCAPTCHA to check that a person, not an automated program, is submitting it; reCAPTCHA collects technical information about your browser and device under the Google Privacy Policy.

Our service area map loads map images from OpenStreetMap, which receives your IP address when the map is shown; see the OpenStreetMap copyright and policies.

Links to other websites, such as our social media pages, are covered by those websites' own policies.

How long we keep your information

We keep your information for as long as we need it to respond to you, provide our services and keep the business records the law requires. We then delete it or make it anonymous.

Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it or to delete it. You can also ask us to stop contacting you at any time. Depending on where you live, you may have further rights under your state's privacy law. To make a request, contact us using the details below. We may need to confirm your identity before we act on it, and we will not treat you differently for making a request.

How we protect your information

We use reasonable safeguards to protect your information, including encrypted connections to this website. No method of sending or storing information is completely secure, so we cannot guarantee absolute security.

Children

This website is meant for adults. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it last changed.

Contact us

If you have questions about this policy or your information, contact Safenest Wildlife Solutions LLC:

See also our Terms of Service.